Privacy - Dev Silent Adventures

Privacy Policy

Your privacy matters just as much as your dance moves…

What is this Privacy Policy for?

The website www.silentadventures.co.uk is served by Silent Adventures Limited, company number SC576905, registered office at 46/3 Timber Bush, Edinburgh, United Kingdom, EH6 6QH (being the data controller for the purposes of the Data Protection Act 1998).

This policy (together with the website terms of use) sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed. Please read the following carefully. By visiting www.silentadventures.co.uk you are accepting and consenting to the practices described in this policy.

The policy sets out the different areas where user privacy is concerned and outlines the obligations & requirements of the users, the website and website owners.

The Website

This website and its owners take a proactive approach to user privacy and ensure the necessary steps are taken to protect the privacy of its users throughout their visiting experience. This website complies to all UK national laws and requirements for user privacy.

Information we may collect from you

We may collect and process the following data about you:

Information you give us.

You may give us information about you by filling in forms on our website or by corresponding with us by e-mail or otherwise. This includes information you provide when you register to use our website, make a purchase on our website, subscribe to our service, offer for a promotion placed on the site, otherwise participate in any social media functions on the website or report a problem with the website. The information you give us may include your name, address, e-mail address, phone number and financial information.

Information we collect about you.

With regard to each of your visits to our website we may automatically collect the following information:

Technical information, including the Internet protocol (IP) address used to connect your computer to the Internet, you login information, browser type and version, browser plug-in types and versions and operating system;
Information about your visit, including the Uniform Resource Locators (URL) clickstream through our website, promotions you viewed or searched for, page response times, download errors, length of visits to pages and other browsing information.

Information we receive from other sources.

We are working closely with third parties (including the suppliers who place promotions on the website and analytics providers) and may receive information about you from them.

Use made of the Information

We use information held about you in the following ways:

Information you give to us.

We will use this information:

To carry out our obligations arising from any contracts entered into between you and us and to provide you with the information that you request from us;
To provide you with information about other promotions that are similar to those that you have already purchased through the website or enquired about;
To provide you, or permit selected third parties to provide you, with information about promotions we feel may interest you. If you do not want us to use your data in this way, or to pass your details on to third parties for marketing purposes, please tick the relevant box on the form on which we collect your data;
To notify you about changes to our service;
To ensure that content from our website is presented in the most effective manner for you and your computer.

Information we collect about you.

We will use this information:

To administer our website and for internal operations, including data analysis and testing;
To improve our website to ensure that content is presented most effective for you and your computer;
To allow you to participate in interactive parts of the website if you choose to do so;
For the safety and security of the website;
To understand the effectiveness of advertising; and
To make suggestions and recommendations to you.

Information we receive from other sources.

We may combine this with the above information types and use this for the purposes set out above.

Disclosure of your Information

We may share your information with selected third parties, including:

business users of the website that submit Promotions;
advertisers;
analytics and search engine providers that assist in the optimization of our website;
regulatory or law enforcement agencies or in pursuance of a court order; and
if Silent Adventures is involved in a merger, acquisition, or sale of all or a portion of its assets, customer information will require to be disclosed.

Where we store your personal data

General information through our website form submissionis stored mainly on our website with some information potentially held in our email accounts. Financial information is stored securely through our payment processor Stripe.

Your Rights

You have the right to ask us not to process your personal data for marketing purposes. You can exercise your right to prevent such processing by checking certain boxes on forms we use to collect data or contacting us via the details on the website.

Should you wish to submit a freedom of information request or a request to be forgotten, please email [email protected] where your request will be dealt with.

Cookies

Cookies are short text files, saved within a user’s browser, that contain data relating to a user’s ‘session’ (visit) and their interactions and usage of the website.

This website uses cookies for a variety of purposes including the provision of an online shopping cart and other essential functional aspects of the site. Non-essential cookies are also used, where consent has been granted, to store tracking IDs which enable us to remarket our content via third party networks and social media platforms.

Cookie usage and data sharing consent

In compliance with GDPR, this site asks users for consent via a ‘consent banner’ prior to the use of non-essential cookies or tracking software that may result in the collection or transfer of user data to an external 3rd party. By clicking ‘Accept’ within the consent banner or “Enable Consent” below, you are agreeing to our use of non-essential cookies and 3rd party software that may make use of personal data, such as a user’s IP address, and that may in some instances process that data outwith the EEA.

If you no longer see the consent banner loading or the button below reads “Revoke Consent” this means you have previously chosen to accept our use of cookies and our sharing of user data with 3rd party services. Clicking that button will toggle your consent choice. Should you choose not to ‘accept’ or to ‘revoke’ consent, we will endeavour not to load non-essential 3rd party software that gathers user data without consent.

Essential Site Functionality
A number of key site elements (such as the shopping cart) require the use of cookies in order to function. No personal information is stored, saved or collected within these cookies.

Google Services
Services such as Google Tag Manager, Google Analytics, and Google Tag are loaded pre-consent using Google’s GDPR-compliant ‘consent mode’. This ensures that no non-GDPR-compliant data is shared with these services prior to gaining user consent.

Fareharbor & Stripe
We use the Fareharbor booking platform with Stripe payments to handle our ticket sales and management

Marketing services
With the user’s consent, this site may also load software that may pass user data to external services we use, such as Facebook. These services may use user data to track engagement and enable us to market our services more effectively. Where consent is granted, Google services are also able to collect, process and store additional user data in line with their ad_storage, ad_user_data, ad_personalization, and analytics_storage consent modes. More info on Google’s consent modes can be read on Google here.

3rd Party Content
Our act profile pages, among others, may contain YouTube videos. Interaction with this type of embedded media player may result in that service providers use of cookies and the transfer of user data. Where possible we will endeavour to load this type of content within a privacy mode if one is available, however, we have no control over those external platforms or the ways in which they collect and process data.

Facebook
The Meta Pixel is loaded post-consent, which also enables us to track our advertising conversion and allows us to remarket our content via Facebook and Instagram platforms to relevant audiences.

Contact & Communication

Users providing their personal details via this site are agreeing to the processing of their data to achieve the stated goal or purpose of their contact. This may require the sharing of data with external parties where outside services are required to fulfil that objective.

This website and its owners may use any information submitted to provide you with further information about the products / services they offer that may be deemed relevant to the purpose of your contact or to assist you in answering any questions or queries you may have submitted.

Your personal information will be retained until such time as it is no longer required.

Owing to the global nature of the internet infrastructure, the information you provide may be transferred and stored on servers within countries outside the European Economic Area that do not have similar protection in place regarding your personal data and its use as set out in this policy. By submitting your information you consent to these transfers.

Should you wish to submit a freedom of information request or a request to be forgotten, please email [email protected] where your request will be dealt with.

Email Newsletter

This website maintains an email newsletter, powered by MailChimp.com. Subscribers agree to allow the site owners to contact them via any means regarding products and services supplied by this website and this company.

Subscriptions are taken in compliance with UK Spam Laws detailed in the Privacy and Electronic Communications Regulations 2003. In compliance with those Laws, subscribers are given the opportunity to un-subscribe at any time through an automated system. This process is detailed at the footer of each email sent via an email campaign.

External Links

Although this website only looks to include quality, safe and relevant external links, users are advised to adopt a policy of caution before clicking any external web links mentioned throughout this website. External links are clickable text / banner / image links to other websites.

The owners of this website cannot guarantee or verify the contents of any externally linked website despite their best efforts. Users should therefore note they click on external links at their own risk and this website and its owners cannot be held liable for any damages or implications caused by visiting any external links mentioned.

Adverts and Sponsored Links

This website may contain sponsored links and adverts. These will typically be served through our advertising partners, who may have their own detailed privacy policies.

Clicking on any such adverts will send you to the advertiser’s website through a referral program which may use cookies and will track the number of referrals sent from this website. This may include the use of cookies which may in turn be saved on your computer’s hard drive. Users should therefore note they click on sponsored external links at their own risk and this website and its owners cannot be held liable for any damages or implications caused by visiting any external links mentioned.

Social Media Platforms

Communication, engagement and actions taken through external social media platforms that this website and its owners participate on are subject to the terms and conditions as well as the privacy policies held with each social media platform respectively.

Users are advised to use social media platforms wisely and communicate / engage upon them with due care and caution in regard to their own privacy and personal details. This website nor its owners will ever ask for personal or sensitive information through social media platforms and encourage users wishing to discuss sensitive details to contact them through primary communication channels such as by telephone or email.

This website may use social sharing buttons which help share web content directly from web pages to the social media platform in question. Users are advised before using such social sharing buttons that they do so at their own discretion and note that the social media platform may track and save your request to share a web page respectively through your social media platform account.

Shortened Links in Social Media

This website and its owners through their social media platform accounts may share web links to relevant web pages. By default some social media platforms shorten lengthy urls [web addresses] (this is an example: http://bit.ly/zyVUBo).

Users are advised to take caution and good judgement before clicking any shortened urls published on social media platforms by this website and its owners. Despite the best efforts to ensure only genuine urls are published many social media platforms are prone to spam and hacking and therefore this website and its owners cannot be held liable for any damages or implications caused by visiting any shortened links

Changes

This Privacy Policy may be updated from time to time for any reason. We will notify you of any changes to our Privacy Policy by posting the new Privacy Policy here. You are advised to consult this Privacy Policy regularly for any changes, as continued use is deemed approval of all changes.

Your Consent

By using the website, you are consenting to our processing of your information as set forth in this Privacy Policy now and as amended by us. “Processing,” means using cookies on a computer/hand held device or using or touching information in any way, including, but not limited to, collecting, storing, deleting, using, combining and disclosing information, all of which activities will take place in the Scotland, UK. If you reside outside Scotland your information will be transferred, processed and stored there under Scottish privacy standards.

Contact us

If you have any questions regarding privacy while using the Application, or have questions about our practices, please contact us via email at [email protected].